Once the registration process is complete, access to the password-protected areas of Houghton Street Online is via the main LSE Authentication Service, and this is where the username (email address) and password you chose are stored. For help with username and password problems, visit the LSE Authentication Service Forgot my details page. Common problems I've forgotten by username and/or password Please see the LSE Authentication Service Forgot my details page Useful hints: - Your username is the non-LSE email address you chose when signing up for the account. - Your password must have more than six characters, and contain at least one digit. I'd like to change my username and password If you know your username and password but would like to change them, please use them to log in to LSE for You and select from the options in the 'Account Management' section. Firewalls If you are entering your username and password correctly and are still denied access, it is possible that a firewall is preventing access. Some business networks (and some public libraries) do not allow transmission of authentication information - please speak to the local IT support department for further information. |